Can I request samples?
You certainly can. They can be requested at our Customer Service department. Please send an e-mail for Europe to firstname.lastname@example.org or for USA: email@example.com. You can also call us, for Europe: +31 (0) 24 34 42 480 or for USA: +973-241-4447.
In most cases, samples are in stock at our sample depot. If not, we retrieve the requested goods for you and ship these to you as quickly as possible.
Are any costs involved?
Generally, samples are free of charge. In exceptional cases, we charge for them. This applies if you have specific delivery requirements or if the samples are to be delivered in certain countries.
What information is required?
If you know exactly which product sample you wish to request, please state this in your application in addition to your company information and your name:
- the model;
- the size;
- the desired colour;
- any supplementary products such as scoops.
If you are not entirely certain about your choice or if the information above is not (entirely) available, this is no problem. Our Customer Service team can give you excellent advice and help you find the right solution.